FAQ

1.) I'm a Keystone client, how do I sign up to the Website?

Keystone clients are asked to contact Silver Cove Online either through the contact form below, or at silvercove_online@outlook.com with their full name, business name, and phone number.

After contacting us we can get you set up!

2.) I'm a Keystone client, do I still qualify for for the monthly discounts and promotions? (i.e. free shipping)

Keystone clients are accorded a different discount schedule separate from our monthly online promotions.

3.) What payment methods are accepted through checkout?

We can accept a wide range of payments, including PayPal, Credit Card (Visa, MasterCard, Amex, Discover), or bank deposit.

4.) What are the shipping costs for orders?

Our shipping costs depend on the weight of the order. We offer free shipping after $75 as our regular offer, on shipping costs under $30. This affects orders over 16 kg (35 lbs), anything over 16 kgs does not receive free shipping.

For any inquiries that weren't addressed, or if you are a small business and would like to discuss that with us, please contact us using the form below and we will get back to you as soon as possible!